Overview
Shopvibes Media ("we," "us," "our") operates shopvibesmedia.com. We're committed to protecting your privacy. This policy explains how we collect, use, and protect your information.
Questions? Email contact@shopvibesmedia.com
Information We Collect
We collect information in a few ways:
- Contact forms: Name, email, phone, message
- Booking system: Contact info, availability preferences, call details
- Cookies & tracking: Browser data, pages visited, time on site (via Google Analytics)
- Payment processing: Card data (processed by Stripe, not stored by us)
How We Use Your Information
We use your data to:
- Respond to inquiries and schedule calls
- Send confirmations and follow-up emails
- Improve our website and services
- Comply with legal obligations
- Track website performance (analytics only)
Third-Party Services
We work with trusted partners who may access your data:
- Stripe — Payment processing (encrypted, PCI-compliant)
- GoHighLevel — Email, CRM, booking management
- Mailgun — Email delivery
- Google Analytics — Website analytics (anonymized)
- Meta Pixel — Ad conversion tracking
Your Rights
You have the right to:
- Access the data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (except legally required records)
- Opt out of marketing emails (unsubscribe link in every email)
- Withdraw consent anytime
Data Retention
We keep your data only as long as needed:
- Contact inquiries: Until you request deletion or 2 years, whichever comes first
- Payment records: 7 years (tax requirement)
- Cookies: Until you clear browser cache or opt out
- Analytics: 26 months (Google default)
Security
We protect your data with encryption, secure servers, and industry-standard practices. However, no system is 100% secure. If we discover a breach, we'll notify you promptly.
GDPR Compliance
If you're in the EU or UK, you have additional rights under GDPR. See our GDPR page for details on data subject rights, data processing agreements, and how to file a complaint.
Contact Us
For privacy questions or requests:
Shopvibes Media
Email: contact@shopvibesmedia.com